Last updated: July 1, 2026
Arnica Patch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit arnicapatch.com or purchase our products.
Information you provide: When you place an order, you provide your name, email address, shipping address, and payment information. Payment is processed securely by Shopify — we do not store credit card numbers on our servers.
Automatically collected information: We may collect your IP address, browser type, pages visited, and referring URLs to understand how visitors use our site. We use cookies to maintain session state and improve your experience.
Email address: If you subscribe to our newsletter or create an account, we retain your email to send order confirmations, shipping updates, and (with your consent) promotional communications.
We use the information we collect to process and fulfill your orders, send transactional emails, respond to customer service inquiries, improve our website and product offerings, and comply with legal obligations.
We do not sell your personal information. We share data only with service providers necessary to operate our business: Shopify (e-commerce and payment processing), shipping carriers (to deliver your order), and email service providers. These parties are bound by their own privacy policies and applicable law.
Our store is powered by Shopify. When you purchase from us, your transaction is handled through Shopify's secure checkout at arnica-recovery-patch-2.myshopify.com. For more information, see Shopify's Privacy Policy.
We use essential cookies to enable basic site functionality (such as remembering items in your cart). You may disable cookies in your browser settings, though some features may not function properly as a result.
We retain order and account information as required to fulfill our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data by contacting us.
Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, email us at info@arnicapatch.com.
Our site is not directed at children under 13. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date.
Questions about this policy? Contact us at info@arnicapatch.com.